This company is TRULY excellent at what they do. My husband and I will continue to recommend them to anyone needing carpet or tile cleaned.
Last week our son had an upset stomach which resulted in him vomiting (red medicine no less) on our expensive "friese" type carpeting. The carpet is like a short version of the *** from the 70's (yes, I am old) and the more my husband scrubbed the worse the stain got. It was after 10:00 PM and we tried calling two other "24-hour" companies-no answer.
I frantically called my mother-in-law who also lives here in Stone Oak. She told us she has used Texas Military & Family Carpet Cleaning for years and that they never close. Nikki picked up with a friendly "It's a great day here at Texas Military and Family Carpet Cleaning, how can I help you?" Nikki explained that 80% of their clients are military or law enforcement personnel who work crazy hours, so the company is as fully-staffed in the middle of the night as they are in the morning.
A crew was dispatched. Patrick (and Michael-I think that was his name-sorry!) were at our door within 90 minutes. They looked more like businessmen than carpet cleaners in their button down shirts and ties. I immediately felt like we were in good hands. The stain was removed, the area was disinfected and deoderized, and they were done in half an hour. The total bill was only $79.00, which my husband was thrilled about.
Tuesday they cleaned some tile and carpet for my sister in Shavano Creek, and she said they did a super job for her as well.
We have used Stanley Steemer, Dirtfree, and Chem Dry in the past. Each time we felt like we had to watch the guys while they were in our home, because they looked like they were recently released from somewhere. Texas Military & Family Carpet Cleaning is OWNED BY A RETIRED POLICE OFFICER who seems to only hire the ver best. They are the only company we will use from now on.
Review about: Carpet Cleaning Service.